Refund & Cancellation

Thank you for choosing our financial services. We aim to provide you with excellent service and transparent support. However, if you are not satisfied with the services provided, we have outlined our refund policy below.

Notwithstanding any provisions to the contrary, the service, interface, and API functionality, along with their associated information, pricing, data, and availability, may be subject to occasional errors, oversights, inaccuracies, limitations, delays, or service interruptions. These issues could arise due to human, mechanical, typographic, or other factors, including but not limited to, problems with computer hardware, software, telecommunications, operating systems, databases, or business processes. Additionally, issues may occur from factors inherent to internet usage and electronic communications, including force majeure events, government or regulatory actions, orders, notifications, and third-party actions or omissions.

The user is responsible for ensuring the accuracy and authenticity of the instructions provided to Battefield. If the instructions are given in the format and manner specified by Battefield, they will be deemed sufficient to process the requested service. Battefield is not obligated to independently verify the instructions.Battefield will not be held liable if it fails or is unable to halt or prevent the execution of any payment order issued by the user. Once a payment order is placed by the user, it cannot be revoked.

All instructions, requests, directives, orders, and actions provided by the user are based on the user’s decisions and are entirely the user’s responsibility.

Refund Eligibility §

Refunds are only applicable in certain situations. If you believe you are eligible for a refund, please contact us at [customer service email or phone number]. Refund requests will be considered based on the following:

1. Services have not been provided as agreed upon.
2. Incorrect billing or overcharging.
3. Duplicate payments or processing errors.

Non-Refundable Services §

Due to the nature of financial services, certain fees are non-refundable, including but not limited to:

1. Consulting and advisory services (once provided).
2. Setup or initiation fees for financial accounts or services.
3. Subscription fees for ongoing services that have been used within the service period.

Refund Process §

To request a refund, please contact us within [5-7] days of the service date or payment date. Refund requests will be reviewed on a case-by-case basis. We may ask for documentation or additional information to process your request. Refunds, if applicable, will be credited back to the original payment method.

For any query on payment related issues, contact us directly on +91 9812345670

Cancellations §

If you wish to cancel a financial service, please contact us as soon as possible. Cancellations made before the service is rendered may be eligible for a partial or full refund, depending on the specific circumstances.

Dispute Resolution §

If you are unsatisfied with a service or refund decision, we encourage you to contact us directly to resolve the issue. If a resolution cannot be reached, we may refer you to an independent third-party mediator or financial ombudsman to address the dispute.